Shipping policy
Shipping Policy — PraticHome
Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays).
Once your order has been processed, it will be shipped.
Shipping Time
Estimated delivery times vary depending on the destination:
- Europe: 7 to 15 business days
- International: 10 to 20 business days
Please note that these are estimated delivery times and may vary due to external factors such as customs delays or carrier issues.
Shipping Costs
Shipping costs are calculated at checkout.
In some cases, we may offer free shipping promotions.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can use this number to track your order in real time.
Delays
PraticHome is not responsible for delays caused by:
- Customs clearance procedures
- Incorrect or incomplete shipping information
- Carrier-related issues
- Unforeseen circumstances (weather, strikes, etc.)
Customs, Duties and Taxes
For international orders, customs fees, duties, or taxes may apply depending on your country.
These charges are the responsibility of the customer.
Incorrect Address
It is the customer’s responsibility to ensure that the shipping address is correct.
If an incorrect address is provided, we are not responsible for lost or undelivered packages.
Lost or Stolen Packages
PraticHome is not responsible for lost or stolen packages confirmed as delivered by the carrier.
If you experience this issue, please contact the carrier directly.
Contact
If you have any questions about your order or shipping, please contact our support team via email or through our contact page.